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iPad FAQ's

Our iPad app delivers the award-winning stories and photography of Outside’s print editions, plus exclusive digital extras, including image galleries, videos, and interactive features. To try it out, download the FREE Outside+ Magazine app and view free preview pages from the current issue on the Issues page.



Q: How is the iPad edition of Outside different from the print edition?
 Outside+ Magazine issues include everything from the print edition, plus exclusive digital extras, including image galleries, videos, and interactive features. The app also includes special sections and issues published only on the iPad.


Q: I’m a subscriber to Outside's print edition. Do I get free access to the iPad app as part of my subscription?
Yes. Current Outside print subscribers can access the Outside+ iPad edition. First, make sure you're updated to the latest version of the app. Then, after launching the app, tap the "Print Subscribers" button on the bottom of the screen and complete the login form. The iPad editions of issues will now be available for download.


Q: I’m a subscriber to Outside’s print edition. How do I locate my account number?
You can find your unique subscriber account number on the shipping label of any issue of Outside. If you do not have your account number, you may login with the same email address and zip code you provided us when purchasing your subscription. If you need assistance acquiring your account number, please contact the customer care center at (800) 678-1131 or by emailing us.


Q: I'm an Outside magazine print subscriber but am getting a "Sorry, your account cannot be located" message when I try to log-in. How can I verify my print subscription?
It can take up to 48 hours for a new print subscription to load into our system once it arrives at our processing center. Once your data has entered the system, you will be able to access your subscription. If you are still having difficulty, you can verify the status of your subscription by calling our print magazine customer care center at (800) 678-1131 or emailing us.


Q: Can I use my print subscription to access other digital versions of Outside (through Zinio, Nook, Kindle, or Google Play)?
A: Not at this time, but please stay tuned for more information.


Q: Can I subscribe to just the iPad app? 
Yes. An annual subscription costs $23.99 and entitles you to download every issue for the next year, starting with the most recent issue. Subscriptions can be purchased in the in-app store. Launch the app, tap the “Issues” button on the bottom of the screen, then look for the “Subscribe” button next to the current featured issue. If you enable push notifications for the app, we will let you know when new issues become available. When you subscribe to just the iPad app, you will not receive free print editions.


Q: Can I replace my print subscription with the iPad app?
 Not at this time. The app is set up to recognize print subscribers to access issues but we are currently unable to take a subscription off of one database and place it on the other.


Q: Can I access the Outside+ iPad subscription on more than one iPad?
Yes! You can access the same subscription on up to five iPads as long as you are signed into the same iTunes account the subscription was originally purchased with. Just download the app on your second iPad, launch it and go to the Issues page, tap the flywheel button (on the right side of the screen, above the library of issues), then tap “Missing issues?” on the drop-down menu.


Q: How can I share feedback with you about the Outside+ Magazine app?
A: Please email us at ipad@outsidemag.com with any rants, raves, insights, or suggested improvements. While we can't respond to every email, we will be reading every comment and doing our best to address any concerns you have about our iPad app

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